Call to action

Turn services potential into reality by acting on four priorities: Grow your networks – Innovate – Deepen your skills – Leverage Finance.

Are you a policymaker, business association leader or company leader? Here are priorities for building your action strategy.

"Policies and solutions are needed to turn the potential of connected services into a reality."

The Connected Services, Competitive Businesses Plan summarizes the top actions that firms, business support organizations and governments can take to improve the quality of, and access to, connected services for SME competitiveness.

In practice: Building a Services Ecosystem

Curacao’s director of trade offers insights on sparking networks in the tech sector that gets SMEs what they need to export.

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Governments

Build supportive policies and regulations

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Business support organizations

Stimulate business environment links

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Companies

Improve your export competitiveness

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	CONNECTED SERVICES FIRMS	BUSINESS SUPPORT ORGANIZATIONS	GOVERNMENTS Domestic actions	GOVERNMENTS International actions
GROW NETWORKS	Build networks to learn and upgrade	Build online networks and services coalitions	Promote fair competition, especially on digital platforms	Balance privacy protection and competitiveness concerns in data regulations
INNOVATE	Invest in research, certification and customization	Create spaces for innovation and collaboration	Protect intellectual property while enabling innovative activities	Harmonize technical standarts
DEEPEN SKILLS	Establish formal hiring processes and skills training	Improve digital skills of SMEs	Train workforce in the skills of the future	Facilitate labour movement across borders
LEVERAGE FINANCE	Improve financial management	Facilitate exchange of information between business and financial institutions	Create frameworks for online payments and alternative finance	Encourage foreign direct investment

Share your best practices and contact us for advice. Contact: smecompetitiveness@intracen.org

ABOUT US

The International Trade Centre is the joint agency of the World Trade Organization and the United Nations. We promote trade-led growth in developing countries.

CONTACT

smecompetitiveness@intracen.org

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ABOUT US

The International Trade Centre is the joint agency of the World Trade Organization and the United Nations. We promote trade-led growth in developing countries.

CONTACT

smecompetitiveness@intracen.org

SHARE THIS PAGE